Contact information

Contact Us

Have a question about your order, shipping, returns, or products? We're here to help.

Customer Support

Company: Lattesnap

Customer Support: Website Chat / Contact Request

For the fastest assistance, please contact us through the chat/contact request on our website.

When contacting us about an order, please include:

  • Order Number

  • Full Name

  • Email Address

  • Description of your question or issue

  • Photos or videos, if your product is damaged, broken, used, or defective

Order Support

For questions regarding:

  • Order status

  • Shipping and tracking

  • Returns

  • Refunds

  • Damaged or defective products

  • Incorrect or missing items

  • Product questions

Please submit a support request through our website.

We aim to respond to customer inquiries as quickly as reasonably possible.

Thank you for choosing Lattesnap.